What’s new in the latest 8×8 update 8×8 have issued an update (Version 6.9.3 published on 01/07/20) to their Virtual Office platform, we wanted to summarise the changes for you: Core & Voice Incoming call popup overhaul. InCall UX productivity...
NSL Service Update There is a major network outage affecting large parts of the UK telephone network, both mobile and landline. Gamma, Vodafone and BT are all reporting a major loss of service. We will post further information about the outage here as and when we...
June 2020 8×8 UPDATE 8×8 have issued an update (Version 6.8.4 (7) published on 26/5/20) to their Virtual Office platform, we wanted to summarise the changes for you: Core & Voice Allow screening multiple calls that come in at the same time Support up to...
This week Openreach advised us that they would be restarting their engineer’s visits from the 18th May 2020. Whilst most of their work can be completed without entering a customer’s property there may be occasions when they need to enter a building to complete a job....
UK network operators have been asked to create a new national short code – 119 – that will be used as a part of the NHS COVID-19 response. It is believed that the initial use of 119 will be to support the Government’s initiative relating to swabbing, and...
So…managing a remote team effectively. One of the biggest challenges of leading distributed teams is fostering a sense of connection and camaraderie. When some employees are working in an office and others at home, it’s easy for remote employees to feel isolated...
