Products

Wider benefits

  • No more misheard names, numbers or dates
  • Enhance brand perception in customers
  • Improve workplace experience for staff
  • Reduce chances of customers overhearing confidential info from neighbouring agents
  • Enable agents to focus more on the interaction
  • Reduced headset volumes means better hearing health

Products

We constantly search for the best-in-class product at a great price to give your budget value.

IRIS Clarity

Say bye-bye to background noise across all your calls!

Whether in a call centre, hotdesking space or on-the-go, background noise doesn’t help anyone.

You can’t hear callers and vice versa, leading to frustrating repetition, a more negative brand perception and the potential for a misheard statement derailing relationships… Not any more!

What is IRIS Clarity?

IRIS Clarity harnesses the power of AI to remove all background noise helping to improve your IVA’s accuracy, your customer call experience, as well as your call analytics.

Wider benefits

  • No more misheard names, numbers or dates
  • Enhance brand perception in customers
  • Improve workplace experience for staff
  • Reduce chances of customers overhearing confidential info from neighbouring agents
  • Enable agents to focus more on the interaction
  • Reduced headset volumes means better hearing health

Hear the difference for yourself

Plus, IRIS Clarity is delivered by a comprehensive SDK, meaning it’s super simple for us to deploy across all the popular platforms, including (but not limited to):

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Enhance the entire calling journey

Eliminating background noise improves every stage of your customer interactions, from IVRs, to training and call analytics!

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Before (IVA)

Helps IVRs better understand your caller’s responses to their questions.

During (live calls)

Ensure crystal-clear, faster conversations for happier customers and agents alike.

After (Analytics)

Get more accurate transcripts, and post-call analytics when using sentiment analysis.

Find out more

Please contact us for more information on IRIS Clarity.

Make a great connection

We simplify the complexity of Telecoms so you can be the best version of yourself.
Our team takes the time to showcase a greater level of detail so you can assess and scrutinise until you feel reassured.

What Makes NSL Special

Every decision we make says something about who we are.
We believe that authenticity is our most precious commodity as a business.
We take the time to listen to our customers and act in their best interests for a pain-free experience.

“Our reputation and results accumulated over time have ensured our long-term endurance.”

We believe in the strength of a goal-orientated customer journey. We take the time to build a depth of knowledge around our customers that never needs to be diluted by change of management.
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What Our Customers Say