Our Products

We constantly search for the best-in-class product at a great price to give your budget value.

Artificial Intelligence (AI)

AI offers a complete platform for self-service digital engagement delivering your customers a best-in-class journey.

The journey is with a web-based portal providing 6 solutions, which, along with providing your customers an exceptional experience also delivers efficiencies in your business often, for examples, reducing the quantity of e-mails received by over 50%.

Knowledge-based solution

AI offers your web site visitors a comprehensive searchable knowledge-based solutions powered by Natural Language Understanding; and can engage your customers with a Chabot that can seamlessly integrate with your CRM and live chat.

FAQs can be interactive with the words that your customers type in both the FAQ section as well as alongside e0mail ‘contact us’ answering the customer’s question before they have to send the e-mail.

In addition to providing answers for your customers, AI can also be an additional resource for your agents giving them access to an amazing knowledge base which interacts with their current enquiry.

Clearly this is a huge subject and cannot be done justice on a web page so please contact us.

Benefits

  • Delivers business efficiencies
  • Provides self-service digital engagement
  • Reduces emails by over 50%
  • Knowledge-base solution

Make a great connection

We simplifying the complexity of Telecoms so you can be the best version of yourself.
Our team take the time to showcase a greater level of detail so you can assess and scrutinise until you feel reassured.

What Makes NSL Special

Every decision we make says something about who we are.
We believe that authenticity is our most precious commodity as a business.
We take the time to listen to our customers and act in their best interests for a pain-free experience.

“Our reputation and results accumulated over time have ensured our long-term endurance.”

We believe in the strength of a goal-orientated customer journey. We take the time to build a depth of knowledge around our customers that never needs to be diluted by change of management.
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What Our Customers Say