Call Centre UC & Contact Centre Systems

Because your company’s communication system determines your customer experience a solution that allows your customers to choose how and when they contact you provides your organisation with the best possible customer experience.

8×8 is the world leading system for the customer communication process, not just our opinion but recognised world-wide by being Number 1 in the Gartner Quadrant for the last 7 years.

With over 180 patents, and the only solution that has proprietary ownership of the whole process.

8×8 is a completely revolutionary process of communications for a contact centre, it is a software, not a telephone system or network, truly Unified Comms (UC) so designed from the ground up as a total solution, not a number of different solutions bolted together. Additionally, as a software, usually the connectivity already in place for data manages the UC element.

As a software the architecture is built to be compatible with many APIs and so integration with existing work processes is usually possible.

In addition to supplying the 8×8 solution NSL can provide the complete service wrap including data connections and cost centre billing to deliver efficiencies across your business.

To find out more please contact us