As the cost of doing business continues to rise, organisations of all sizes are looking for new ways to cut expenses while increasing productivity. For many businesses, IT systems and support already eat up a lot of a budget, but they’re also intrinsically linked to...
We all know what happens when a worker can’t trust their tools – confidence drops, as do results. And in business communications, an unreliable or sup-par service can give prospects a bad impression if their call drops, or a comms blackout could even prompt them to...
Telecoms price increases are (sadly) part of all of our yearly financials, but this year will be something different, and the first time we will have been forced to increase our prices in 26 years! BT has announced that prices could jump as much as 12% this April…...
You may have heard of the ISDN switch off, and then again you may not. According to recent research, nearly half (46%) of UK SMEs have no idea that their existing analogue phone and ISDN services will be switched off in 2025. Even when they have heard of it, small...
8×8 Announces Experience Communications-as-a-Service (XCaaS) What’s the news? May 18, 2021 – 8×8 announced XCaaS, a new delivery model that leverages a single platform to deliver Contact Center-as-a-Services (CCaaS) and Unified Communications-as-a-Service...
Many companies operate two largely separate communications systems. The first is a company-wide communications solution that lets employees talk to each other and, in more advanced systems, video call, chat and text each other too, all from the same platform. The...
