We all know what happens when a worker can’t trust their tools – confidence drops, as do results. And in business communications, an unreliable or sup-par service can give prospects a bad impression if their call drops, or a comms blackout could even prompt them to look elsewhere.
On the other hand, having trust and confidence in your systems leads to better productivity, happier customers and ultimately, smooth business growth that doesn’t affect the end-user experience.
That’s why we’re proud partners of 8×8, one of the world’s leading communication providers.
8×8: A platform you can trust
Having been partnered with 8×8 for over 4 years, we know what makes 8×8’s communication platform stand out from the rest – it’s why we were drawn to the technology in the first place – and we’re not the only ones…
Gartner, one of the leading global business analysts, named 8×8 in not one, but two of its Magic Quadrants for business communications:
What does that mean? It means Gartner has recognised the innovation, features, usability and reliability that 8×8 has built-in to its ‘eXperience communications platform’, and thinks 8×8 is one of the businesses to watch in the sector.
And 2 million happy business users don’t lie. 8×8 is famous for its flexible, connect-anyway, anywhere capabilities that keep staff connected no matter where they’re working from:
8×8 key features
Secure and compliant
End-to-end encryption, certified to the most rigorous compliance standards.
Platform-wide 99.999% uptime SLA and 35+ public and private data centres.
Make smarter decisions with unified employee and customer interaction analytics.
Connect business and CRM apps, like Teams and Salesforce, to accelerate workflows.
Get in touch to discover how 8×8 can support your business growth,
from those who know it best!
The NSL difference
Even though 8×8 is one of ‘the best kept secrets of Silicon Valley’, according to one user review, 8×8’s service from across the pond can only do so much, especially when the operation has such a long list of major global customers.
That’s where NSL can truly make a difference; 8×8’s amazing platform, combined with NSL’s know how and superior support – helping small businesses enjoy Enterprise-level service!
Creating agile solutions
We take the time to understand what makes your world tick and what you need to achieve now, and in the future.
Making great connections
With no allegiances or targets to with any network, we only deliver solutions that are right for our customers.
Controlling every detail
Every choice and recommendation we make is streamlined and simplified for efficiency, but we’ll still make sure you understand even the most technical aspects of your solution.
We’ll be your guide
Together, we’ll identify problem areas within your network infrastructure and find innovative solutions that provide a strong return on investment.
With 25 years’ experience, our reputation is testament to our goal-oriented, solution-focused customer journey and superior customer service.
With a flat management structure and no targets or bonuses, authenticity is our most precious commodity, and every decision we make says something about who we are.
NSL has 20 years’ experience in developing seamless contact centre solutions, and we know the market extremely well.
The more calls you take and customers you serve, the harder it is to keep on top of employee performance, customer experience and iterative improvements. Which is why we take great care in who we choose to work with, and we chose the best – 8×8.
Getting the most from 8×8’s platform – from planning to deployment, training to monitoring – needs the finesse of someone who knows the system inside-out; a specialist if you will.
Like all systems, the expertise of your partner in offering a tailored service will ensure you get the best out of your choice of platform. So, choose NSL.
Simply get in touch with our team today, and we’ll show you how we can help your business connect better with customers and ultimately lead to better business growth!
After all… 8×8+NSL = SUCCESS!