More businesses are looking to provide their employees with flexible working policies, in short. Thus enabling the business to be more agile with remote working and resilient to extreme weather patterns and events like the coronavirus pandemic.

Thanks to the ever-improving cloud-based solutions, workers have the potential to operate as effectively and productively anywhere there is an internet connection.

These changes not only enable businesses to be more flexible but can improve their existing communication practices. According to a recent study, only 28% of businesses are ‘very or completely satisfied’ with their organisation’s communications solutions. Major causes for dissatisfaction include:

  • the time necessary to train users;
  • limits in troubleshooting knowledge;
  • the cost and confusion in dealing with multiple platforms;
  • as well as poor audio quality.

If you can relate to these frustrations, then a cloud-based communications solution might be the answer.

Key benefits of cloud communications

Log in anywhere

Whether at home, in the office or on the go, cloud-based solutions offer you the ability to log in and connect on a laptop, desktop or smartphone.

Enhanced communication

Instant messaging and HD video conferencing ensure engaging face-to-face meetings, no matter your location. Additionally, a built-in instant messaging service helps you stay up to date with your teams even when you’re not in the office.

Cost-effective, fast deployment

NSL can install solutions in a matter of days, not weeks. In short, the business can adapt to imminent issues inherent to remote working. And this significant increase in features is normally cheaper than your current system.

User friendly

We can route voice calls on your desk phones to your smartphone immediately, with just the click of a button. There’s no need to add diverts; your staff can simply log in using the device they are working on and pick up where they left off!

Indeed, though this blog focuses on remote working, there are other solutions to consider. It would be useful to mention that supporting mobile and remote employees were only the 4th largest consideration for businesses. Particularly when choosing to adopt cloud-based unified communications solutions. Many businesses choose to adopt a cloud-based platform to improve collaboration, both internally and externally, as well as increase productivity.


Therefore, we can mitigate the issues business are now facing in the midst of the coronavirus outbreak through:

  • a robust implementation with strong planning;
  • cloud-based communication platform.

Moreover, it brings superior functionality, simplicity, as well as the efficiency and productivity improvements that businesses are already crying out for.

To learn more about how you can modernise your workplace by leveraging cloud communications, you can download the full report here.

Transitioning to a cloud-based platform isn’t as intimidating as it may sound. At NSL, we’re not bound by supplier commissions or targets. Accordingly, you can be sure that the solution we recommend is the right one for your business. Our people care passionately about providing exceptional customer service and support that will help your business grow.

If you are looking for a way to make your business more agile, call us on 0345 6786646 and one of our expert staff can discuss your specific needs. We can even provide you with a free demonstration and trial licences, so that you can see the effect a cloud-based solution can have on your workforce.