More businesses are looking to provide their employees with flexible working policies; enabling the business to be more agile and resilient to extreme weather patterns and events like the coronavirus pandemic.

Thanks to the ever-improving cloud-based solutions, workers have the potential to operate as effectively and productively anywhere there is an internet connection.

These changes not only enable businesses to be more flexible, but can improve their existing communication practices. According to a recent study, only 28% of businesses are ‘very or completely satisfied’ with their organisation’s communications solutions. Major causes for dissatisfaction include the time required to train users, limited troubleshooting knowledge, the cost and confusion in dealing with multiple platforms, as well as poor audio quality. If you can relate to these frustrations, then a cloud-based communications solution might be the answer.


Key benefits of cloud-based communications


Log in anywhere

Whether at home, in the office or on the go, cloud based solutions offer you the ability to log in and connect on a laptop, desktop or smart phone.

Enhanced communication

Instant messaging and HD video conferencing ensure engaging face-to-face meetings, no matter your location, and a built in instant messaging service helps you stay up to date with you teams even when you’re not in the office.

Cost-effective, fast deployment

Solutions can be installed in a matter of days, not weeks, so the business can adapt to imminent issues related to remote working. And this significant increase in features is normally cheaper than your current system.

User friendly

Voice calls on your desk phones can be routed to your smartphone immediately, with just the click of a button. There’s no need to add diverts; your staff can simply log in using the device they are working on and pick up where they left off!

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Even though this blog focuses on remote working, it would be unfair not to mention that supporting mobile and remote employees was only the 4th largest consideration for businesses when choosing to adopt cloud-based unified communications solutions. Many businesses choose to adopt a cloud-based platform to improve collaboration, both internally and externally, as well as increase productivity.

Therefore, a robust, well planned implementation of a cloud-based communication platform can not only mitigate the issues businesses are now facing, in the midst of the coronavirus outbreak, but bring them superior functionality, simplicity, as well as the efficiency and productivity improvements that businesses are already crying out for.


To learn more about how you can modernise your workplace by leveraging cloud communications, you can download the full report here.


Transitioning to a cloud-based platform isn’t as intimidating as it may sound. At NSL, we’re not restricted by supplier commissions or targets, so you can be sure that the solution we recommend is the right one for your business. Our people care passionately about providing exceptional customer service and support that will help your business grow.

If you are looking for a way to make your business more agile, call us on 0345 6786646 and one of our expert staff can discuss your specific needs. We can even provide you with a free demonstration and trial licences, so that you can see the effect a cloud-based solution can have on your workforce.

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