Telecoms Acronyms
Admin Call Forward / Admin Call Diversion – calls are forwarded to an alternative telephone number, but the lines are not ceased – Monthly option affects the call divert for one month then stops – Quarterly option is ongoing.
21C
21st Century
3DS
3D Secure Card Payment Processing
ADSL
Asymmetric Digital Subscriber Line (Broadband)
BAU
Business As Usual
BGP
Border Gateway Protocol
BT
BT Wholesale
CCoP
Customer Controlled Profiles
CDD
Committed Delivery Date
CDR
Call Data Record
CLIP
Caller Line Identity Presentation
CLIR
Calling Line Identity Restriction
COLP
Connected Line Identity Presentation
COLR
Connected Line Identity Restriction
CPE
Customer Premises Equipment
CPS
Carrier Pre-Selection
CR
CR Caller Redirect – ceases the line and forwards the call to another telephone number
DIA
Direct Internet Access
DLM
Dynamic Line Management
DN
Dialled Number
DSLAM
Digital Subscriber Line Access Multiplexer
EAD
Ethernet Access Direct
EBC Matrix
Element Based Charging Matrix
ECCs
Excess Construction Charges
EDI
Electronic Data Interchange
EFM
Ethernet First Mile
FTTC
Fibre to the Cabinet
FTTP
Fibre to the Premises
GEA
General Ethernet Access
HA
High Availability
Hybrid
Cloud Hosted Dedicated Telephone System
ICB
Permanent Incoming Barring
IDA
Indirect Access
ISDN
Integrated Services Digital Network
ISDN2
ISDN DASS
Pair of digital lines, for voice or data no longer available – digital lines that can be partitioned by billing number – 1 to 30 lines
ISDN2 Complex
2 or more digital lines for a telephone system, max 4 x ISDN2 giving 8 lines
ISDN30e
Digital lines for a telephone system, 8 to 30 lines
ISE
Internet Script Editor
ISIN
Integrated Services Internet Network
L2TP
Layer 2 Tunnel Protocol
Labels
The destination number for a NTS number
LCR
Low Cost Routing
LLU
Local Loop Unbundling
MIM
Major Incident Management
MOS
Mean Opinion Score for VoIP Telephone Call Testing (1.0-5.0) to indicate VoIP call quality after it is transmitted and compressed using codecs
MOTO
Mail Order Telephone Order
MPLS
Multi Protocol Label Switching
MSANs
Multi-Service Access Nodes
NGN
Next Generation Network
NGS
Next Generation Switch
NIPI
National Internet Protocol Interconnect
NSSP
Non Standard Solution Process
NTE
Network Termination Equipment
NTS
Number Translation Service – the service distribution for all non-geographic numbers i.e. 0800/0845 etc numbers that are not attached to a fixed telephone line
OCP
Originating Communications Provider
P2P
Point to Point
PAYG
Pay as You Go
PBX
Telephone System
POP
Point of Presence
PPPoE
Point to Point Protocol over Ethernet
PSTN
Public Switched Telephone Network
SaaS
Software as a Service
Schedule Target
Used to limit the number of concurrent calls
SIM
Simultaneous
SIP
Session Initiation Protocol
SLA
Service Level Agreement
SMPF
Shared Metallic Path Facility
SNDDI
Single Number Direct Dial Inbound
SoGea
Single Order General Ethernet Access
TCP
Terminating Communications Provider
TDM
Time Division Multiplexing
VDN
Vector Delivery Number
VDSL2
Very High Speed Digital Subscriber Line 2
Vector
PBX IVR routing
VoIP
Voice over Internet Protocol
VPN
Virtual Private Network
VSP
Virtual Storage Platform
WAN
Wide Area Network
WBC
Wholesale Broadband Connect
WLR
Wholesale Line Rental