Our Products

Our Products

We constantly search for the best-in-class product at a great price to give your budget value.

Telephone Systems

The foundation of any company’s communication structure is the choice of telephone system and NSL have had many years of providing systems, the bit that makes NSL different is that NSL do not have any commitments to any manufacturer or networks.

NSL has a breadth of products which enables advice given to be objective solely based on your needs and budget. There are times when a new telephone system is not required and the existing system can be upgraded, or the required call routing can be managed within a network instead of a local telephone system, all technologies are considered.

From physical telephone systems through to a SaaS solutions, taking in public cloud, private cloud, and with the industry’s digital transformation moving from ISDN to SIP all options will be considered.

Advice tailored to your needs

NSL understand that no two businesses are the same and the telephone system chosen is key to how your customers communicate with you, and your ability to respond in a way that suits your customers.

At no point in history the phrase ‘the consumer is king’ has been more appropriate and the consumer will want to communicate with you as a business in a way that suits them, which is not necessarily through traditional channels, – if you had Uber or Airbnb in the strategic plan a few years ago you are a very wise person.

Undoubtedly there are businesses whose requirement is a simple voice solution with a single location using telephone handsets and NSL can advise accordingly.

Also, there are businesses that are multi-site, UK or UK and International, with home and remote workers who want to improve collaboration using a range of handsets, soft phones, mobile apps and conference phones and equally, NSL will advise.

And moving on from voice solutions to include social media, e-mail, chat to create an Omni Channel solution NSL can help with the transition at a speed that is appropriate to the culture of the business that you manage.

Committed to your needs

NSL remain committed to advising all customers on suitable DR options, or Business Continuity if you prefer. Whatever the size or nature of the business DR should be considered and there are cost-effective options available.

And of course, underpinning any telephone system is the connectivity; historically, the choice was simple, ‘which ISDN’ but now with the planned 2025 closure of ISDN the requirement of telephone systems can be included in the business data connectivity utilising a network utility tool to identify any reconfiguration that may be required.

To find out more please contact us

Benefits

  • Years of experience
  • Replace or update options
  • Different technologies available
  • Tailored solutions
  • Future proofing
  • Different user experiences
  • Local, national, international solutions
  • Single channel to omni channel
  • Connectivity options

Make a great connection

We simplifying the complexity of Telecoms so you can be the best version of yourself.
Our team take the time to showcase a greater level of detail so you can assess and scrutinise until you feel reassured.

Book a call

What Makes NSL Special

Every decision we make says something about who we are.
We believe that authenticity is our most precious commodity as a business.
We take the time to listen to our customers and act in their best interests for a pain-free experience.

Our team is fearlessly authentic

“Our reputation and results accumulated over time have ensured our long-term endurance.”

We believe in the strength of a goal-orientated customer journey. We take the time to build a depth of knowledge around our customers that never needs to be diluted by change of management.
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What Our Customers Say

Andy Kirk

Group Infrastructure Manager, Auto Windscreens & Coop Insurance
An excellent team and excellent customer service – this is why we partner with NSL!

I just wanted to say thank you to both of you and your team for your continued support this year, it really is appreciated and goes a long way in making our business operate as it does.

NSL has an excellent team with excellent customer service – this is why we partner with NSL.

Mark Waddleton

Telephony Systems Lead, Kuoni
Kuoni has been working with NSL Telecoms for over 10 years, in that time NSL has become a strategic business partner.

NSL’s experience in the market place providing both traditional and creative communication solutions has assisted Kuoni to deliver the best possible experience for both our customers and our internal Support teams. NSL regularly put forward new ways to assist Kuoni, this can-do attitude and quick responses are communicated effectively by the NSL team giving Kuoni peace of mind and the ability to focus on developing our business.

NSL offer an extensive range of reports which help us to better understand the success of our business and plan for the future. I have no hesitation in recommending NSL Telecoms as a reliable, creative and flexible Business partner offering multiple communication solutions.

Heather Spencer

Managing Director, AdminWorks
Our business was already using a VoIP system but moved to NSL just prior to lockdown, as they offered better functionality and value for money. What a great and well timed decision!

My team and I found ourselves perfectly prepared for home working on the communication front, with no interruption at all to our business. Leicester and his support team have been marvellous from the start, and I wholeheartedly recommend both the NSL team and their product.

Fiona Sim

Chief Executive, Mosac
We have had our first weekly staff team conference call today and we all found it good to hear each others voices after a week of home working. I wanted to write and formally thank you for all the help and support that you are giving us – Wendy in particular has been singing your praises for your help in keeping the Mosac Helpline running smoothly.

So heartfelt thanks and warm wishes to you all. Stay safe and well.

Angie Menary

Chief Executive, Thame & District Housing Association
Thank you! The 8×8 system has been a godsend for us. To have gone live with it two weeks before lockdown was incredible timing and it has been great. We can’t imagine how we’d have coped without it whilst working from home.